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MTN Ghana says it will adopt a cautious approach in phasing out its 2G and 3G networks to ensure customers are not left behind in the transition to 4G.
Speaking at a press briefing during the Digital Africa Summit in Accra, MTN Ghana Chief Executive Officer Stephen Blewett acknowledged that a significant number of subscribers still depend on the older networks.
He explained that while 4G is widely available, many customers either prefer 3G to better manage data consumption or lack 4G-enabled devices.
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“A lot of our customers are still operating on 3G. Even though 4G is widely available, some choose to stay on 3G because they feel data usage is faster on 4G. Others, however, use older devices that don’t support 4G,” Mr Blewett said.
The CEO stressed that although MTN remains committed to optimising spectrum by eventually shutting down 2G and 3G, affordability and accessibility of devices must be addressed first.
“If we push to shut down 2G and 3G without ensuring customers have affordable 4G devices, we risk leaving people behind,” he cautioned.
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