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Ghana Water Limited (GWL) wishes to inform the public, particularly residents and businesses in the eastern part of Accra, that a major burst has occurred on the 42-inch transmission pipe line on Monday, 19th January 2026.
The incident has resulted in significant interruption to water supply across several communities within the affected corridor.
Our engineers and technical teams mobilized immediately upon detection of the fault and have since been working around the clock to repair the damaged line. Due to the size of the transmission main and the complexity of the repair, the restoration process requires careful handling to ensure safety, durability, and efficiency.
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GWL assures the public that every effort is being made to complete the repair work as quickly as possible and restore normal water supply. We sincerely regret the inconvenience caused and appreciate the patience and understanding of our cherished customers.
Affected Areas
The interruption will affect customers in the entire Tema Metropolis and most parts of Accra, including but not limited to Ashaiman, Gbetsele, Akatamanso, Klagon, Lashibi, Baatsonaa, Spintex, Parts of East Legon, Nungua, Teshie and surrounding communities
Support for Essential Service Providers
Essential service providers, especially schools and hospitals, are encouraged to reach out to GWL for assistance during this period through the following channels:
- Toll-Free (Telecel lines only): 0800 40000
- Phone: 0302 2218240 / 0207385089 / 0207385090
- WhatsApp: 0555123393 / 0555155524
- All GWL Social Media Handles
Commitment to Restoration
GWL assures all affected customers that water supply will be restored immediately upon completion of the repair work. We sincerely regret the inconvenience this interruption may cause and appreciate the patience and understanding of our valued customers.
Further updates will be provided as the situation progresses.
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