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NHIA CEO: Unrealistic Tariffs Contributing To Illegal Fees In Hospitals
The Chief Executive Officer of the National Health Insurance Authority (NHIA), Dr Victor Asare Bampoe, has raised concerns over the illegal fees being charged to patients at some health facilities across Ghana.
Speaking on Channel One TV’s The Point of View with Bernard Avle on Wednesday, November 26, Dr Bampoe said,
“We’ve a challenge of illegal fees at hospitals.”
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He highlighted ongoing efforts by the NHIA to curb unauthorised out-of-pocket payments demanded from patients and emphasised a broader strategy to improve healthcare delivery.
Dr Bampoe said the NHIA is pursuing a three-point vision aimed at enhancing patients’ experiences at healthcare facilities.
“I have a three-point vision, and one point is looking at having patients have a beautiful experience when they go to hospitals. In many hospitals, that is not happening now because they are asked to pay out-of-pocket,” he explained.
According to Dr Bampoe, some health providers justify the practice of collecting illegal fees by claiming that NHIA tariffs are unrealistic, leaving patients to cover costs personally.
“Now the health providers tell us that we are not paying realistic tariffs, and that is why this is happening. We think that once we pay those tariffs, then there would be no excuse for the health providers to ask patients to put their money in their pockets to pay,” he added.
Dr Bampoe’s comments come as part of broader initiatives to strengthen accountability and efficiency in Ghana’s healthcare system, ensuring patients receive care without unnecessary financial burdens.
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