The Senior Manager at the Cyber Security Authority (CSA), Isaac Socrate Mensah, has cautioned that no nation or organisation can ever achieve total cybersecurity, stressing that “security is not absolute” in the ever-evolving digital landscape.
Speaking at a public sensitisation forum on cyber safety in Accra, Mr Mensah said while Ghana has made significant progress in strengthening its digital infrastructure, cybercriminals continue to exploit emerging technologies and human vulnerabilities to launch sophisticated attacks.
“No system is 100 per cent secure. The goal is to reduce risk, not to eliminate it entirely,” he said. “Cybersecurity is a continuous process of identifying, protecting, detecting, responding, and recovering. Once you think you are completely safe, you’ve already exposed yourself to new risks.”
Mr Mensah noted that Ghana’s digital transformation — spanning e-governance, e-commerce, and digital banking — has created opportunities for innovation and inclusion but also introduced complex security challenges. He emphasised that both public and private institutions must invest in security architecture, data protection, and employee awareness to mitigate these threats.
According to him, the Cyber Security Authority has been implementing several interventions, including the National Cybersecurity Awareness Month, to promote digital hygiene among citizens. The CSA is also working with key stakeholders such as the Bank of Ghana, the National Information Technology Agency (NITA), and law enforcement agencies to build a resilient cyber ecosystem.
Mr Mensah urged organisations to prioritise incident response planning and conduct regular security audits, warning that many institutions only act after suffering breaches.
“Reactive cybersecurity is costly. Proactive measures—such as training, encryption, and regular updates—save not just money but reputation,” he advised.
He also called on individuals to be cautious about their online activities, including sharing personal information, clicking suspicious links, and downloading unverified apps.
“Cybersecurity starts with the individual. A single careless action by one person can compromise an entire network,” he added.
The CSA senior manager further disclosed that phishing, ransomware, identity theft, and online fraud remain among the most reported cybercrimes in Ghana. He encouraged victims to promptly report incidents through the Authority’s 292 helpline or cybercrime reporting portal for swift intervention.
Mr Mensah reaffirmed the CSA’s commitment to ensuring a secure and trusted digital space but cautioned that the fight against cybercrime requires collective responsibility.
“Government alone cannot do it. Citizens, businesses, and the media must all play their part,” he concluded.
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